NEW Online Permit Processing is NOW ACTIVE!
3 Easy Steps
- Portal Registration
- Contractor Registration (if required)
- Permit Submittal, Review, Payment & Issuance
Use the Portal Link to access the new permitting software system. Create an account and apply for a contractor registration, if applicable. After the account registration is approved, application for a permit(s) can be submitted through the portal. If already registered in the old permitting system, the registration fee for the new system will be waived.
PORTAL HELPLINE --- 210-330-6517
For questions or technical support, please contact Lilly Llamas at 210-330-6517, the designated Portal Helpline. If no answer, please leave a voicemail to receive a return call.
**** Customers that have an active permit issued in the old system should continue to call in inspections via the Inspection Request Phone Line at 210-659-0333, ext. 444 ****
DEVELOPMENT SERVICESis a one stop center for building, health, safety and zoning information. Every effort is made to provide information with the end user in mind. For your convenience, the Codes and Ordinances for the City are available online. Additionally, in the Document Center, building permits and applications and a fee schedule (updated 9/30/2019) are available for downloading. The Development Service Package provides a brief overview of the codes used in the City and the tasks that require a permit. Should you experience problems with the website or are unable to find what you are looking for, do not hesitate to contact our offices at (210) 659-0333 ext 725.
Development Services is responsible for review and permitting of all construction and development projects within the city, the performance of related inspections, and storm water management activities.
Other functions include enforcement of adopted city ordinances and state regulations relating to building, zoning, subdivision development, signs, health and property maintenance codes to insure the public safety and welfare of the community. Approval of development projects and requests for exception or variance to City ordinances are considered by the Planning and Zoning Commission and Board of Adjustment, as authorized by local ordinance and state law.
In addition to permits, inspections, stormwater management, and economic development, the department maintains current maps of the City to include zoning, sewer, water and streets, as well as flood plain maps, property maps, construction plans and utility drawings.
CUSTOMER SERVICE/PERMIT OFFICE HOURS:
Monday through Friday – 8:00 am – 5:00 pm