A request to setup new water and garbage service can be done online. Please click the link below for application. If you need in person assistance, you can visit the utilities office at the City of Universal City Municipal Building located at 2150 Universal City Blvd. Required documents needed to start service are copies of picture IDs, copies of Lease Agreement or of Closing Disclosure. Water and garbage services cannot be set up by phone. 

APPLICATION FOR NEW WATER/GARBAGE SERVICE

For electric service contact CPS Energy at (210)353-2222. For natural gas service, contact CPS Energy at (210)353-2222 or Centerpoint Energy at 1-800-427-7142.

Water bills may be paid online, by phone; 866-222-3205, by mail, in person, or placed in our drop box at the City of Universal City Municipal Building located at 2150 Universal City Blvd. We accept cash, check, Visa or Mastercard.

Submitted applications are reviewed by hiring managers for work experience, education and any specific requirements as posted in the job description. The hiring manager then interviews applicants that he/she feels are most qualified for the position. After all interviews are completed, the hiring manager may hold second interviews for desired candidates. The hiring manager then selects one candidate they feel is most qualified for the position. Any offer of employment is contingent upon receiving acceptable results from the required drug/alcohol test, pre-employment physical exam and background investigation.

The following Benefits are available to full-time employees: 

• Health Insurance – Employee cost is paid by the City, cost for family members is paid by the employee. 
• Dental Insurance – Employee cost is paid by the City, cost for family members is paid by the employee. 
• Life Insurance ($25,000) – Cost is paid by the City. 
• Voluntary Life Insurance
• Long Term Disability
• TMRS ( TX Municipal Retirement System) – 7% of employee pay each pay period. The City match is 2 to 1. 
• ICMA - 457 plan is available for employee participation. 
• Vacation/Sick leave – Full time employees accrue vacation and sick leave each pay period.

The City provides an Employee Assistance Program to all employees and their household members.

Please return all completed applications to: 

City of Universal City

Attn: Human Resources 

2150 Universal City Blvd 

Universal City, TX 78148

Yes.  A link to the employment application and required forms can be found in the job posting.

The Universal City Public Library will provide without charge to all Texas residents a library card.  Residents are defined as those persons currently residing within the state of Texas. Library cards provide borrowing privileges to the physical and digital collections, online resources, and public access computers. 

Card applicants ages 18 and older must be present in person and provide photo identification with a current residential address and proof of residency. Accepted forms of photo identification preferred are a valid Texas driver’s license, temporary Texas driver’s license, Texas learners permit, Texas Department of Public Safety ID, Military ID, or a U.S. passport. All forms of identification must be current and non-expired. Acceptable forms of proof of residency include personal checks, voter registration, housing or leasing agreements, insurance cards, property tax statements, or a utility bill with a current date not more than two (2) months old. Post Office Box number, or hotel or motel addresses, will not be accepted as proof of residence. 

Card applicants under the age of 18 must have a parent, relative, or legal guardian present to co-sign as the responsible party on the application. Card applicants under the age of 18 must also be able to print or sign their name on their card. The co-signing parent, relative, or legal guardian must provide valid photo identification and proof of residency. Parents, relatives, or legal guardians are not required to have a library card for the applicant under the age of 18 to be issued a card. 

Non-residents can apply for a library card for an annual fee as provided in Ordinance 361-Fee Schedule, as amended. All identification requirements listed above must be met. 

Patrons must have their valid library card in hand to check out items, access computers, or access their records. Patrons are responsible for the safe return of all library materials checked out on their library card and on any other library card they have co-signed for. Patrons agree to return all library items checked out by the due date and to pay any fines for lost or damaged materials on their library card and any other library card they have co-signed. Said fines are established in Ordinance 361-Fee Schedule, as amended. It is strongly suggested that patrons do not allow others to use their card. 

Patrons may check out up to twenty (20) items total on their card. Five (5) of these items may be DVDs. DVDs are checked out for five (5) days. All other items are checked out for three (3) weeks. Library staff will hold items 24 hours for patrons who do not have their card to checkout, or a patron may purchase a new card as established in Ordinance 361, as amended.   

Patrons may check out up to twenty (20) items total on their card. Five (5) of these items may be DVDs. DVDs are checked out for five (5) days. All other items are checked out for three (3) weeks. Items may be renewed up to two (2) times provided there is no waiting list for the item, or it is not overdue. Thereafter, Items must be put back into circulation for 24 hours before that patron can check the item out again.  Library materials 14 days late beyond the last renewal date will be considered lost and charges will be instated as established in Ordinance 361, as amended. Renewals may be done in person with your library card, by telephone during library business hours by providing the library card number, or by accessing your patron account online using the card number and phone number on record.  

Effective June 2023, fines will no longer be charged on overdue library materials. Library materials 14 days late beyond the last renewal date will be considered lost and charges will be instated. Patron accounts are suspended when a balance exceeds $10.00. Patrons with suspended accounts may not check out any library items or use public computers until the balance is at or below $10.00. Charges for lost or damaged items are based on 100% replacement cost, plus a processing fee as provided in Ordinance 361-Fee Schedule, as amended. 

Donations of print and nonprint materials will be evaluated according to criteria described in the Collection Development Policy. Not all gifts of materials will be added to the collection and any donations or gifts not selected for inclusion will be disposed of at the discretion of the library. The library reserves the right to not accept gifts of print and nonprint materials dependent upon space limitations and items may be given to the Friends of the Universal City Public Library for book sales, recycled, or discarded. 

All gift purchases and donated materials added to the collection shall be integrated into the library collection as time permits. The library reserves the right to decide the location of the materials and is not obligated to keep donated materials for any length of time and does not accept responsibility for notifying donors of withdrawal or replacement items. 

The work of volunteers helps support the mission and goals of the library. Applications are accepted based upon library needs and available resources. 

Yes, If you have a business burglary alarm system installed in your business. Commercial - $25.00yr.

Form Center • Alarm Permit Application (universalcitytexas.gov)

Alarm Permits are paid at the Police Department, between 8:00a.m - 5:00p.m. at the records window. After hours, payments maybe dropped in the utilities drop box (permit # must be on payment). We accept cash, check, money order or cashiers check.

All solicitors are required to obtain a solicitors license at the Police Department Mon-Fri 8:00am - 5:00pm.

Complete the Open records request form online or fill out at the Police Department Records Division. Fees do apply and photo ID is required.

Form Center • Open Records Request (universalcitytexas.gov)

We no longer offer fingerprinting services.

Warrant payments are accepted Monday-Thursday 7AM-6PM at the Municipal Court. Cash, money order, cashiers check or Visa/Mastercard accepted. You can also pay by clicking the "Online Bill Pay" on the home page.

Complaint forms can be picked up at the Police Department or printed online and returned with notarized signatures. 

Residents and neighborhoods that are interested in learning more about Neighborhood Watch can contact the UCCPAAA at (210) 650-2264 or visit www.uccpaaa.org to learn more about this worthwhile program.

Please visit the Department of Public Safety website to get current information on registered sex offenders.

Out of town forms are available online or in the Police Department lobby. Please turn in to dispatch at the Police Department 24/7.

Form Center • Security Check (Out of Town) - Extra Patrol (universalcitytexas.gov)

Texas no longer has a curfew for minors.

Payment may be made by money order or cashiers check by mail, Mastercard, Visa, debit cards and cash are also accepted in person. NO personal or business checks are accepted.  Online payments are accepted if paying your fine in full; partial payments cannot be paid online. Online payments must be made PRIOR to your set court date, this option is not available to you on the day you are set to be in court.

The city has adopted the International Codes as minimum standards for construction of both residential and commercial properties. For a list of adopted codes..

Yes; the city has eight locations available for installation of street span banners. Locations may only be reserved by issuance of a permit by the city.

All electric, mechanical, and plumbing work must have permits pulled by a State licensed, City registered contractor. Homeowners cannot pull these permits. However, homeowners can pull permits for fences, roof work, and other small jobs. A short list of contractors who are licensed and registered in the City already is located in the Development Services folder of the Document Center. When in doubt, call (210) 659-0333 ext 723.

Yes. Fence repair or replacement does require a permit and an inspection. Bring a copy of your site plan with you when obtaining the permit--hand drawn site plans will suffice. Cost of a fence permit is $85 and must be obtained before the work is begun. Homeowners can pull their own fence permits.