Water Service

HOURS OF OPERATION

Universal City Water Department located at 
Universal City Municipal Bldg.
2150 Universal City Blvd.
  • Monday - Friday    8:00am - 5:00pm

WATER SERVICE

Need to Start Water Service? Please complete the online application.

Need to Terminate Water Service? Please complete the online application.

Need to Know When Your Water Bill is Due? Use the Sewer Averaging Map to check your household's water bill due date. 

BILL PAY BUTTON
ALERTS

FORM LINKS

stage2
When is my Water Bill due?

Staff Directory

  1. Water Service & Billing Dept.

    Physical Address
    2150 Universal City Blvd
    Universal City, TX 78148

    Phone: : 210-659-0333 Opt 2
    Fax: : 210-659-7062

  2. Shana Palos

    Utilities Manager
    utilitybilling@uctx.gov
    Phone: 210-619-0713

  3. Kristi Canales

    Utility Clerk
    kcanales@uctx.gov
    Phone: 210-619-0707