Streets, Alleys and Right-of-Ways

The General Services Division is responsible for the maintenance of all city right-of-ways, streets, alleys and public drainage easements.

Maintenance includes but is not limited to the following:

  • Pothole Patching
  • Crack Sealing
  • Minor Pavement Failure Repairs
  • Sidewalk and Driveway Reconstruction Due to Utility Repairs
  • Curb Replacement
  • Roadway Reconstruction
  • 24-Hour Emergency Traffic Management Service
  • Flood and Storm Response
  • Application of Roadway Traffic Control Devices (street striping, stop bars, turn arrows, crosswalks, etc.)
  • Repairing Wheel Ruts and Minor Drainage Corrections in Alleys
  • Trash Cleanup Along Right-of-Ways
  • Mowing and Trimming of Right-of-Ways

Alley maintenance (grading) is performed by Public Works, however mowing of grass and maintenance of tree height is the responsibility of the property owner.

If you have a concern or question please feel free to use our Citizen Request Form.


Sign and Signal Maintenance

All traffic signals along Pat Booker Road, FM 78 and along Loop 1604 are maintained by the Texas Department of Transportation. If you have any concerns or questions regarding signals at these locations, please call (210) 633-1402.

The upkeep of all signage, signals and school zone flashers along city-maintained right-of-ways, are the responsibility of the Public Works Department. 

The Public Works Department of Universal City is responsible for maintaining the three traffic signals along Kitty Hawk Road. These signals are located at:

  • Kitty Hawk Road and Old Cimarron Trail
  • Kitty Hawk Road and Universal City Boulevard
  • The entrance to the HEB shopping center at 910 Kitty Hawk Road


Report Sign Damage or Traffic Signal Malfunction

If you notice a damaged or missing sign, school zone flashers not working properly, or malfunctioning traffic signals on Kitty Hawk Road, you can report these to the Public Works Office at (210)658-5364 Monday through Friday, 8 a.m. to 5 p.m. You may also use the Citizen Request Form


Brush Chipping

The City of Universal City provides a pay-as-you-go brush chipping service for residents who conduct their own tree trimming. Please note that this service does not cover work performed by contractors.
 
To schedule a pick-up, residents must complete a Brush Chipping Authorization Form, available for download or at the Public Works Service Center, located at 265 Kitty Hawk Road. The cost is $30.00 per half-hour, with a maximum of one hour of service. The chipping crew operates each Friday, weather permitting.

The guidelines for brush chipping are as follows:

  • Pick-up is at the curbside in front of the property.
  • Limbs must have a diameter of no more than eight inches.
  • Lumber is not accepted.
  • Large trunk pieces are not accepted unless they are cut into smaller pieces by the customer.

Streetlights

If you have a streetlight in your neighborhood that is broken or not functioning properly, you can report it to City Public Service (CPS) by calling (210) 353-2222.

Residents living east of Cibolo Creek who are Guadalupe Valley Electric Cooperative (GVEC) customers can call (210) 658-7033 to report streetlight or electric outages.